Are you interested in joining an award-winning company with plenty of opportunities for personal development and lots of fun along the way? Find out a bit more about what we do and the vacancies we currently have.
Hybrid – training and probation in Bath/Newcastle office, then after successful completion of probation - move to hybrid model
£22K plus opportunity to earn bonuses
Who are we?
We’re L&C Mortgages, the UK’s leading fee free mortgage broker, winning over 160 industry awards since 2002. Join us and you’ll be part of a business that wants you to enjoy being part of a great team. From ‘#high5’ nominations – (i.e. recognition for those who go the extra mile), to Tastecards, we care about our colleagues and want to give them something back.
Why we love working for L&C
You’ll be responsible for:
FCA Certification Regime & Conduct Rules
L&C is authorised and regulated by the Financial Conduct Authority (FCA) and is classified as an Enhanced Firm under the Senior Manager’s and Certification Regime (SM&CR). This role is subject to the 5 FCA Conduct rules and you will be expected to adhere to them at all times. (See below). Any confirmed breaches of the Conduct Rules (defined by FCA parameters) will be reported to the FCA annually. Should you apply for a certified role in another financial services firm then L&C will be required to disclose this information in a Regulatory Reference request.
Conduct Rules (applicable to all employees)
At L&C we care about our customers. We’re looking for individuals who are self-motivated, extremely well organised and have an excellent telephone manner and communication skills, both written and verbal. Ideally, you’ve had previous experience in a customer service or administration role. You’ll need to be able to work both as part of a team and on your own, and deliver a high level of customer service. We require a minimum of 6 GCSEs or equivalent with a minimum of a C grade in Maths & English.
Why join L&C?
Working at L&C means being part of an environment of respect and equity. The standard of training is as high as it can be, so that the service you’re able to deliver is of the same level. What you do with it and where you take your role from there is up to you – because there are plenty of opportunities to progress.
Interested in applying? Click the button below to get in touch! We look forward to hearing from you.