Location: Bath/remote
Role purpose:You’ll be working closely with our Governance Manager and HR Business Partners. The role will have two main areas of responsibility; colleague governance and reporting (new starters/leavers & movers) and general HR administration with a particular focus on recruitment. Accountabilities:Governance:
- Carry out the administration of leavers in a timely manner to stop risk to the business of any leavers accessing client data via lenders/providers portals
- Maintain accurate records of data sent to lenders/providers
- Record current adviser 3rd Party access points ensuring that active users lists are accurate and that non L&C staff haven't gained access
- Provide an audit trail that demonstrates the company has informed or attempted to inform all current providers of staff member’s departure
- Maintain current staff members’ access points and requirements depending on their job role
General HR:
- Act as first point of contact for all HR administrative queries including but not limited to; updating absence manager, change of terms & conditions of employment letters requests, return to work, probations, exit interviews
- Provide effective HR administrative function relating to the employment lifecycle
- Support the coordination of the recruitment including preparing offer letters; DBS, right to work, pre-employment check; preparing files for sign off and inputting details into HR system and any other associated duties that may be required
- Support in the updating of policies
- Maintain accurate HR records for all colleagues
- Administer the reference process and ensure completed in a timely manner
- Use initiative to work in a proactive manner; looking for ways to improve all administrative processes
- Provide advice to service users on general HR queries relating to terms and conditions of employment e.g. annual leave, notice periods, pay rates
- Ensure the electronic personnel files are maintained and archived in a timely manner
- Assist in delegated HR projects as required
- Develop and maintain effective liaison with Payroll to ensure they have up to date information
- Carry out effectively all tasks delegated
Key skills and experience:
At L&C we care about our customers and therefore we’re looking for individuals who have:
- Proven interest or experience in working in an HR function
- Experience of prioritising workload to meet competing deadlines and providing the highest levels of customer service
- Ability to accurately input to databases and maintain manual/electronic records
- The ability to work in a team and have a flexible and pro-active approach to work
- Practical and logical - able to solve problems quickly
- Experience of handling confidential information, ability to plan and prioritise personal workload effectively
- Analytical skills and an eye for detail
- Confidence and the ability to communicate clearly
- Excellent experience with Microsoft Office applications such as Word, Excel, and PowerPoint
- Confidence in dealing with people at all levels, including Senior Management
- Experience of building reports and presentations (preferred but not essential)
- General awareness of risk management principles (preferred but not essential)
L&C is regulated by the FCA and is classified as an Enhanced Firm, which means that it is subject to the Senior Manager & Certification Regime (SMCR). This role is subject to the FCAs 5 Conduct rules and you will therefore be expected to adhere to them if successful in your application.