Senior HR Adviser

Are you interested in joining an award-winning company with plenty of opportunities for personal development and lots of fun along the way? Find out a bit more about what we do and the vacancies we currently have.


Hybrid Working – 2 days in the Newcastle office and working from home.

We’re L&C Mortgages, the UK’s leading fee free mortgage and protection broker. Join us and you’ll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘#high5’ nominations – recognising those who go the extra mile, to our cycle-to-work scheme and electric car schemes, we care about our colleagues and want to give back.

Right now, we’re looking to recruit a HR Adviser.


Up to £32k (subject to skill set)

The role

Reporting to the Senior HR Business Partner, this position will be responsible for providing generalist HR support in a commercial and proactive manner.

You will work closely with our Senior HRBP, HR Advisers and HR Assistants and will help to support the wider HR team in the delivery of all people plans.

You will:

  • provide proactive commercial confidential advice and guidance to allocated managers and colleagues on all HR issues to ensure effective resolution in line with policy and best practice.
  • work with allocated managers on investigations, disciplinary, capability, performance management and grievance cases to ensure that they are conducted according to best practice guidelines and policy and are resolved in a timely and appropriate manner.
  • coach & train allocated managers as part of day to day responsibility.
  • give advice to allocated managers on recruitment best practice and liaise effectively with the HR Assistants over seeing recruitment administration in the relevant area. This may include support with interviewing, writing job adverts, writing role profiles, liaising with recruitment agencies and helping to communicate vacancies.
  • monitor key HR metrics such as people turnover, long & short term absence & retention.
  • undertake day to day duties & projects following instruction from the HRBP.
  • monitor, review and update all HR policies and ensure these are in line with current legislation.
  • manage the administration of the OH/PHI process.
  • support the business partner and HR Systems Administrator in ensuring that F&P is effectively co-ordinated across the business.
  • manage part-time holiday calculations in liaison with the governance team.
  • carry out exit interviews for the business.
  • develop and maintain effective relationships with payroll to ensure they have up to date information.
  • deliver excellent customer service to the relevant business area and build effective relationships with the HR Team.

FCA Certification Regime & Conduct Rules

L&C is authorised and regulated by the FCA and is classified as an Enhanced Firm under the Senior Manager’s and Certification Regime (SM&CR). This role is subject to the 5 FCA Conduct rules and you will be expected to adhere to them at all times. (See below). Any confirmed breaches of the Conduct Rules will be reported to the FCA annually. Should you apply for a Certified role in another financial services firm then L&C may be required to disclose this information in a Regulatory Reference request.

  1. You must act with integrity
  2. You must act with due care, skill and diligence
  3. You must be open and cooperative with the FCA, the PRA and other regulators
  4. You must pay due regard to the interests of customers and treat them fairly
  5. You must observe proper standards of market conduct

About you

Your background will be in HR, ideally in finance or insurance industries or a sector that is easily transferable. You will have an interest in the financial sector.

Your previous role will be as an HR Adviser and ideally you will be CIPD qualified.

You will be able to think on your feet, be enthusiastic, positive and ready for a challenge. You will enjoy all aspects of HR and be keen to get involved with proactive and reactive HR.

You’re going to need to understand commercial awareness and be ready to support the business in each direction that it travels. Not to mention have excellent organisation, communication and solid IT skills. This is a role where you will need excellent emotional intelligence.

Why join L&C?

Working at L&C means being part of an environment of respect and equity. We’re entering an exciting period and it’s a great time to join us. We’re already the UK’s No.1 online mortgage broker but we don’t want to stop there.

As an employee of L&C, you’ll get:

  • A competitive salary
  • 24 days annual leave (plus bank holidays and your birthday off)
  • Employer pension contributions
  • A hybrid working model (a combination of remote and office working)

Interested in applying? Click the button below to get in touch! We look forward to hearing from you.