We know how important it is for you to have an idea of some of the best mortgage rates that may be available to you.
Doing a good job is important to us, so we’re always delighted to receive positive feedback from our customers.
Here's what some of them have been saying about us recently.
“The speed at which our adviser was able to get our mortgage in principal to us was impressive, it meant we got our offer in first and ultimatley got our house thanks.”
“Our adviser has been excellent, we had a job change during our purchase process and our adviser was able to advise on the risks. She also found us another provider when the initial provider's rules would have prevented us taking the new job (due to probation period. Overall very satisfied. ”
“The fact that L&C picked up the phone to me whenever they needed something was an added bonus, as however good any online system is, there is nothing like a good old fashioned phone call. ”
Net Promoter Score (NPS) is a gauge many businesses use to measure customer satisfaction.
A Net Promoter Score greater than +50 for the banking / finance industry would be considered excellent * so we're really proud of our score.
* Source Satmetrix 2019
as at 08/03/2022
I think you provide an excellent service, focusing on what is right for the customer. Read more