Our people
Three women collaborating in an office with sticky notes on a whiteboard.

Our people

Our people are the reason our customers choose to come back to us and why we’re still growing after 25+ years. They’ve helped us win over 220 awards for our service and advice.

L&C is made up of a diverse range of roles, from mortgage advisers and case managers, to protection advisers, call handlers and application processors. They’re supported in their work by colleagues in IT, Marketing, HR, Compliance and Customer Care (to name just a few).

Together, we’re L&C - one team, working to provide great service to our customers.

Our leadership

The Board

Headshot of Phil Rickards

Phil Rickards

Chairperson

SMF 9
Linkedin
Headshot of Mark Harrington

Mark Harrington

Chief Executive Officer

SMF1 and SMF3
Linkedin
Headshot of Nicola Wildman

Nicola Wildman

Non-executive Director

SMF 10 & SMF 11
Linkedin

The Executive Committee

Smiling man with light brown hair wearing a white shirt and dark jacket, standing indoors with a blurred brick and stone wall background.

Steve Maydew

Chief Financial Officer

SMF 2
Linkedin
Smiling man with short hair and a beard wearing a blue blazer and white t-shirt in an indoor setting.

Matt McCall

Chief Risk & Compliance Officer & MLRO

SMF 16 & SMF 17
Portrait of an older man with gray hair and glasses wearing a dark blazer and a blue checkered shirt, smiling against a rustic brick and plaster wall background.

David Gray

Chief People Officer & General Counsel

Linkedin
Smiling middle-aged woman with shoulder-length blonde hair wearing a white blazer and black top in a warmly lit indoor setting with wooden and glass elements in the background.

Gemma Bacon

Chief Marketing Officer

Linkedin
Portrait of a smiling bald man wearing a gray blazer over a dark shirt, standing indoors with a blurred background of a brick wall and plants.

Adam Connolly

Chief Commercial Officer

SMF 3
Linkedin
Headshot of Kristina Porter

Kristina Porter

Chief Technology & Transformation Officer

Linkedin
Portrait of a middle-aged bald man with a trimmed beard wearing a dark blazer and white shirt, standing against a blurred brick wall background.

Dan Payne

Chief Operating Officer

Linkedin

Join the team

Careers at L&C