Sustainability and Impact
At L&C, we believe impact is more than a word it’s a responsibility. Every decision we make affects people, communities and the planet.
That’s why we go beyond mortgages and protection embedding sustainability, inclusion and community spirit into everything we do.
We’re proud to measure success not just in numbers, but in the positive difference we create.
Supporting our customers, community and the environment.
Find out more about our Net Zero pledge, L&C's charity and community work and what we're doing to be more sustainable.
Sustainability
Our Path to Net Zero by 2030
At L&C, we’re committed to building a more sustainable future. We’ve set ourselves the goal of reaching Net Zero by 2030, which means we’re continually working to reduce our carbon footprint through smarter choices, greener operations, and lasting change.
In the meantime, we offset our current emissions through nature-based projects from planting trees to supporting clean water initiatives help us balance our carbon impact and create healthier communities and ecosystems.
Sustainability is about making choices that matter today and for generations to come. At L&C, it’s not an afterthought, it’s part of who we are.
B Corp™ Certified
In 2025, we proudly achieved B Corp status, joining a global movement of businesses committed to balancing profit with purpose. This certification recognises our efforts to meet the highest standards of social and environmental performance, transparency, and accountability while holding us to continual improvement.
Reducing our footprint
We’re cutting waste, reducing carbon emissions, and making our offices and ways of working more sustainable. From energy efficiency to greener commuting, we’re embedding sustainability into daily life.
We also invest in global projects with long-term benefits. This year our carbon offset credits supported a borehole rehabilitation project in Kenya, creating a safe and sustainable water source for local communities
Small changes, big difference
Through our #ChangeOneThing campaign, colleagues are encouraged to make simple, positive lifestyle changes, from reusable coffee cups to eco-friendly travel.
Together, these small actions build a bigger, greener future.
Charity & Community
We believe in the power of people coming together to make a difference. Our community work is not just about raising money, it’s about supporting causes that matter, building connections, and giving back where it’s needed most.
Fundraising & awareness
From colleague-led initiatives to company-wide campaigns, we’ve raised thousands each year for charities close to our hearts.
Winston’s Wish
We’re proud to have held a 10-year partnership with Winston’s Wish, the childhood bereavement charity, raising over £100,000 to date. Alongside colleague fundraising, we also make a direct contribution for every completed protection insurance application, meaning every policy directly supports children and families when they need it most.
Supporting the NHS
For the last two years, we’ve supported NHS partnerships in our local office communities in Bath and Newcastle - recognising the vital role healthcare services play in supporting families. This has included fundraising, volunteering at events, creating palliative care packages, and running toy drives to ensure all children receive a gift over the Christmas period while in hospital.
Community Fund
Each month, we run a colleague-nominated Community Fund, supporting grassroots and meaningful initiatives across the UK. From sports clubs to local charities, this fund ensures our people can champion the causes closest to their hearts.
Volunteering
We know communities thrive when everyone feels represented. That’s why we work with local organisations, charities, and industry partners to inspire future talent, champion diversity, and create opportunities for people from all walks of life. Our colleagues use their time and skills to make a direct difference in communities across the UK. They take part in monthly litter picks, food bank collections, and local well-being initiatives, such as supporting play projects to ensure children from all background have access to free activities in the school holidays.
Whether through long-term partnerships or local initiatives, we’re committed to making a lasting difference for the people and places around us. By combining our time, resources and people power, we’re committed to creating meaningful impact.
Why are we passionate about #ChangeOneThing?
We understand that people want to be more sustainable and we all feel like there are more actions that we can and should do – but change needs to be accessible and achievable.
So, we created the #ChangeOneThing campaign across L&C during Sustainability Week to support our colleagues and spread the message that each one of us can make an impact, and we shouldn’t need deep pockets to make a difference.
By changing just one thing, it shouldn’t feel overwhelming or impossible and it could be a catalyst to change more or inspire those around us, people can do great things in massive numbers.
Not sure where to start and want to join us on our #ChangeOneThing mission? Start simple, grab a reusable coffee cup, a canvas bag or a water bottle next time you leave the house. Take soft plastics and crisp packets to a recycling point or even try your hand at a vegetarian or vegan meal.
Start small and let it be your catalyst for change.
#ChangeOneThing
Want to find out more?
Click through our most frequently asked questions
Where can I find green mortgage rates?
We recommend speaking to an expert adviser who can review green mortgage products in the market to find the best green mortgage for you. They’ll also check across 1000’s of deals on the market to make sure it’s the best deal for you – all completely fee free.
You can also check out our guide on green mortgages to get started.
Who do I speak to about green mortgages or retrofitting?
Speak to an expert adviser who’ll be available to answer any questions. Get started in the Mortgage Finder.
What’s an EPC?
EPC stands for Energy Performance Certificate. You must have one by law if you’re selling or letting out a property. The certificate gives a rating for the property’s energy efficiency on a scale of A to G. Properties rated A are the most energy efficient, whereas those rated G are the least energy efficient. You can find out your EPC on the EPC register, or if you live in Scotland the Scottish EPC register.
Have a sustainability idea or media enquiry?
We’d love to hear from you. Go to our Contact Us page to find the right place to go.