Protection Adviser (Remote)

Fun, rewarding and with the opportunity to develop and grow your career. That’s life with L&C Mortgages, the UK’s leading fee free mortgage broker with over 160 awards to its name.

Join us and you’ll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘high5’ colleague nominations – recognising those who go the extra mile, in depth employee assistance and support programmes, comprehensive benefits hub via Perkbox, your birthday off and much more. This is a place that really wants to give back on the effort you put in.

Right now, we’re expanding our team and taking on seasoned and qualified Protection Advisers for our Remote Teams. With a start date in October, if you're looking for a new start and challenge with a bountiful lead volume to end out the Summer, this could be the job for you. We’re on an exciting journey with no signs of slowing down and there’s never been a better time to join us, so now is your chance to get in on that growth!

The role

Uncertain times call for certain measures and for our customers, you will know from experience, these measures come in the form of protecting the things that matter most: their homes, families and lifestyles. But being a Protection Adviser during this ongoing period of uncertainty is not only about offering L&C customers a sense of reassurance and support, knowing things are handled if they go wrong, it also offers you security too - a steady remote career with real prospects for development

When talking to our customers, you’ll use your empathic ear to really listen to their concerns so that you can deliver the right kind of insurance. Often a customer might not know exactly what they need, so you’ll be advising them on options such as Critical Illness Insurance, Income Protection and Life Insurance, documenting your findings and recommendations throughout the process.

As L&C is regulated by the Financial Conduct Authority (FCA), compliance is an important part of this role. You need to ensure you deliver advice within strictly defined regulatory rules and guidance, as well as adhering to the internal quality standards L&C has put in place. What’s important is that you deliver that perfect balance of outstanding customer care, regulatory adherence and impressive workload efficiency to exceed your performance targets and KPIs. That will be achieved through eagle-eyed attention to detail, a warm and friendly approach that builds rapport and trust, and really understanding each customer’s needs.

FCA Certification Regime & Conduct Rules

L&C is classified as an “Enhanced Firm” under the FCA’s Senior Managers and Certification Regime (SM&CR). This role will officially fall into the “Conduct” element of the regime, meaning you’ll be personally subject to the five FCA Conduct Rules if successful in your application.

In addition, as this is a customer-facing advice role, L&C has made the decision to treat all Advisers (Mortgage & Protection) in the same way, so we’ll ensure and verify your integrity, competence and financial soundness in the same way we do with our Mortgage Advisers.

About You

You’re a qualified Protection Adviser with enough experience to know what they want for the next step in their career. With steady year-on-year growth, an emphatic approach to protection advice, and the kind of support that will help you surpass your professional goals, L&C Mortgages is ticking all your boxes. And the best part? With L&C Mortgages, you can now achieve all this without leaving your home.

Right now, we’re looking for people who see remote working as an opportunity to tune in to customer needs, free from distractions. Someone with your credentials – Cert Pro or equivalent qualification - doesn’t need constant supervision, you motivate yourself. You can still count on the support of our team but, for you, professional development is something you always take personal responsibility for. Just like you do for the protection you arrange for our customers. That’s why L&C Mortgages could be the perfect next step in your career.

Why join Us at L&C?

We’re already the UK’s No.1 online mortgage broker, so it’s a great time to join us.

We care about our customers, but our employees are what make the magic happen. We’re always ready to listen and do what we can to make L&C even better for those receiving and providing our services. Working with us means being part of an environment of respect and equity, so the standard of training is as high as it can be, ensuring that the service you’re able to deliver is at the same level. What you do with it and where you take your role from there is up to you – because there are ample opportunities to flourish and progress. We’ve got plenty of new and enhanced existing benefits to reward and recognise the exemplary work we do, and we're always on the lookout for dynamic advisers to help us push the boundaries of providing Mortgage and Protection Advice.

As an employee of L&C, some of the benefits you’ll get include:

• 24 days annual leave
• An additional day off for your birthday
• Employee Assistance Programme
• Pension contributions

Interested in applying? Click the button below to get in touch! We look forward to hearing from you.

At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community.

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