Remote Protection Adviser

Are you interested in joining an award winning company with plenty of opportunities for personal development and lots of fun along the way?
Find out a bit more about what we do and the vacancies we currently have.

Location: Remote homeworking

Fun, rewarding and with the opportunity to develop and grow your career. That’s life with L&C Mortgages, the UK’s leading fee free mortgage broker with over 160 awards to its name.

Join us and you’ll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘high five’ colleague nominations – recognising those who go the extra mile, Tastecard Memberships, to our pension contribution of up to 4% when the colleague pays 5% (subject to T&Cs), holiday entitlement starting at 24 days and with your birthday off, this is a place that really rewards the effort you put in.

Right now, we’re expanding our team and taking on new Protection Advisers. If you want to take the next step in your career, this is your chance to get in on that growth, right from the comfort of your own home!

The role

Uncertain times call for certain measures and, for L&C customers, they come in the form of protecting the things that matter most: their homes, families and lifestyles. But being a Protection Adviser during this ongoing period of uncertainty not only offers L&C customers a sense of reassurance that they’ll be taken care of if anything goes wrong, it also offers you security too – a steady career with real prospects for development.

When talking to our customers, you’ll use that great empathic ear of yours to really hear their concerns so that you can deliver the right kind of insurance. Often a customer might not know exactly what it is they need, so you’ll be advising them on options such as Critical Illness Insurance, Income Protection and Life Insurance documenting your findings and recommendations throughout the process. It’s all about giving them that sense of security that, when faced with unforeseen circumstances, they and their loved ones are as well protected as possible.

As L&C is regulated by the Financial Conduct Authority (FCA), compliance is an important part of this role. You need to ensure you deliver advice within strictly defined regulatory rules and guidance, as well as adhering to the internal quality standards L&C has put in place. What’s important is that you deliver that perfect balance of outstanding customer care, regulatory adherence and impressive workload efficiency to exceed your performance targets and KPIs. That will be achieved through eagle-eyed attention to detail, a warm and friendly approach that builds rapport and trust, and really understanding each customer’s needs.

FCA Certification Regime & Conduct Rules

L&C is classified as an “Enhanced Firm” under the FCA’s Senior Managers and Certification Regime (SM&CR). This role will officially fall into the “Conduct” element of the regime, meaning you’ll be personally subject to the five FCA Conduct Rules if successful in your application. You may already be aware of these, but don’t worry if not. If successful in securing the role training will be provided.

In addition, as this is a customer-facing advice role, L&C has made the decision to treat all Advisers (Mortgage & Protection) in the same way, so we’ll ensure and verify your integrity, competence and financial soundness in the same way we do with our Mortgage Advisers.

About you

You’re a qualified Protection Adviser with enough experience to know what they want for the next step in their career. With steady year-on-year growth, an empathic approach to protection advice, and the kind of support that will help you surpass your professional goals, L&C Mortgages is ticking all your boxes. And the best part? With L&C Mortgages, you can now achieve all this without leaving your home.

Right now, we’re looking for people who see remote working as an opportunity to tune in to customer needs, free from distractions. Someone with your credentials doesn’t need constant supervision. You motivate yourself. You can still count on the support of our team but, for you, professional development is something you always take personal responsibility for. Just like you do for the protection you arrange for our customers. That’s why L&C Mortgages is the perfect next step in your Protection Adviser career.

Why join L&C?

We’re already the UK’s No.1 online mortgage broker, so it’s a great time to join us.

Especially if you’re looking for a challenging and rewarding role within a supportive environment, where colleagues are treated with respect and equality,

As an employee of L&C, some of the benefits you’ll get include:

• 25 days annual leave

• An additional day off for your birthday

• Employee Assistance Programme

• Pension contributions

Interested in applying? Click the button below to get in touch! We look forward to hearing from you.