Who we are

L&C Mortgages was founded in 2000. We moved into our Beazer House office in Bath and launched our first website in 2001. Winning our first award for best mortgage broker in 2002, we’ve gone from strength to strength, with further offices in Newcastle Upon Tyne and London, and over 2 million people coming to us for advice on the best mortgage for them. Find out more about our leadership and colleagues by taking a look at Our People.

We’re proud to support our company charity, Winston’s Wish, the UK's leading childhood bereavement charity. Every year Winston’s Wish need to raise over £2.4 million to provide practical help and support to children suffering the loss of a parent or sibling. For every life policy we arrange we donate £1 and we’ve now raised over £50,000 to Winston’s Wish. For more information visit the Winston's Wish website.

We are award-winning

Our dedication to providing our customers with a first class mortgage service has helped us win over 160 awards since 2002, more than any other mortgage broker. In fact we’ve won the most prestigious awards in our industry on many occasions. You can see them all in our awards gallery.

What Mortgage Awards 2022
What Mortgage
Best Online Mortgage Broker 2022
L&G Awards 2022
Legal & General
Business Quality Awards
Outstanding Customer Outcome
(51+ employees)
The Personal Finance Awards 2021
The Personal Finance
Best Mortgage Broker
(40 advisers and over) 2021
Word of mouth

Doing a good job is important to us, so we’re always delighted to receive positive feedback from our customers.

Here's what some of them have been saying about us recently.

“I am so glad I called L&C, a service that is free of charge and hassle free. I'm telling everyone about the good that you do in the world! ”

Miss B, Walsall

“This is the 4th time I've used London & Country and I believe it's the best, easiest service yet.”

Miss F, London

“Your online data capture form is by far the best form I have ever filled out ; so easy and accessible. The guys who put this together should be proud. Its brilliant!” ”

Mr N H, Warwick

Some important information about our service

You can find out how we handle your data and read our privacy statement here. Our terms of business and our keyfacts also explain more about how we work and the service we offer, if you need any more information about this or would like a hard copy please let your mortgage adviser know.

At L&C, we fully support the introduction of the Modern Slavery Act 2015 (the Act) and the way it encourages businesses to tackle issues around modern slavery. You can view our policy in full here.

We believe in equal opportunities for men and women at L&C, and creating an inclusive environment where all employees can fulfil their potential. We support the requirement for businesses with over 250 employees to publish their gender pay gap data, and report on initiatives being undertaken to minimise the gap. You can read our report here.

After receiving fee-free mortgage advice or another financial product, 93% of L&C customers would recommend us based on 1462 Reviews.co.uk respondents. Read our reviews

At L&C, we understand that with the volumes of mortgage and insurance products we arrange, things won’t always go as smoothly as we want every time. Continually improving the service we offer and reducing the number of complaints we receive is very important to us. We regularly review the information we have about your complaints, which helps us to understand how we can make improvements. More information