New mortgage enquiries

If you’d like to see what mortgage options are available to you, the best way to start is by filling out our Mortgage Finder. It only takes approx. 20 minutes and the results will be catered to your circumstances – even if they’re a bit complicated. With the Mortgage Finder you’ll be able to:

  • See how much you could borrow
  • See deals you might be eligible for in real-time
  • Get a Decision in Principle
Returning customers – thank you! Please continue online, as we’ll need to make sure we have all of your up-to-date information to help you with your next mortgage enquiry.

Or if you’d prefer to call us:

(new enquiries only)

Questions about my Mortgage Finder results

Your Mortgage Finder is a pretty accurate representation of what you’ll be able to borrow and can be used to search for your property with confidence.

If you’d like to speak to someone about your Mortgage Finder results, give us a call on the number below and quote your reference number.

(existing enquiries only)

Speak to my adviser

You should have a direct number for your adviser, and that’s the best place to reach them. Otherwise, you can call our existing enquiries number below and quote your reference number and we should be able to put you through.

Call us on:

(existing enquiries only)

Is your mortgage application underway?

Track your mortgage application in your customer portal. There you’ll be able to:

  • Track the progress of your application
  • Check if your lender needs any supporting documents
  • See if your mortgage offer has come through!

Need to speak to your case manager?

The fastest and most efficient way to speak to your case manager is through Chatter in your customer portal. It's your direct line to L&C and you can use it to ask any questions you may have about your application or give us any updates.

Log in to your customer portal and get chatting to your case manager!

Log in to your portal

If you’d rather call or you don’t have access to a customer portal, you’ll find a direct number in your case manager’s email signature.

Alternatively, you can call us on:

(existing enquiries only)

Press contacts

L&C are trusted by many of the major UK newspapers and media channels to provide expert commentary on the state of the mortgage market.

David Hollingworth
David Hollingworth
Press and Media Contact
01225 341211

If you need help or have any questions about using our brand or logos please give our marketing department a call on 01225 408000.

Our offices

Our opening hours are:
9am-8pm Mon-Thurs, 9am-5.30pm Fri, 9am-5pm Sat, 10am-4pm Sun.

Our head office is in Bath and we also have offices in Newcastle and London giving us national coverage. For more detail on how to find us click on the map below or call our switchboard on 01225 408000.

Need to send us something?

If you need to send us any documents by post in relation to your mortgage application or protection policy application, please use our head office location in Bath to ensure we can process your documents quickly. Sending to any other location may result in delays to your application.

Bath Office Location
Unit 26 (2.06)
Newark Works
2 Foundry Lane
See full map
Newcastle Office Location
3 Hood Street
Newcastle Upon Tyne
See full map
London Office Location
4th Floor
38 Lombard Street
See full map
Join the team

We're always looking for talented and motivated people to join our team. Have you got what it takes? Are you hungry and ready for a challenge?

Take a look at the current range of opportunities to join us.