We know how important it is for you to have an idea of the some of the best mortgage rates that may be available to you.
Doing a good job is important to us, so we’re always delighted to receive positive feedback from our customers.
Here's what some of them have been saying about us recently.
“This is the 4th time that we have used L&C ”
“The entire process has been well managed. Our Adviser at the outset worked out our requirements and met them - he assisted by also completing the application form. The mortgage tracker (application) and our Casemanagers prompt acknowledgement of receipt of documents - and the successful end result. We knew from previous experience it would be good and so it was this time too!! ”
“Professional, sense of humour and no false promises. 10/10”
Net Promoter Score (NPS) is a gauge many businesses use to measure customer satisfaction.
A Net Promoter Score greater than +50 for the banking / finance industry would be considered excellent * so we're really proud of our score.
* Source Satmetrix 2019
as at 06/09/2021
Very friendly and helpful service from the very first time I contacted L & C through to getting our mort... Read more