I discovered L&C after a stressful run-in with a pushy broker, and from the first call they felt like a lifeline. As a nervous first-time buyer doing it all alone, I was anxious, confused, and terrified of making a mistake. L&C listened, reassured me, and calmly guided me through credit report issues and my Help to Buy ISA. Because of their care, I moved into my first home in a new town, a move that changed everything. I found my partner there, and six years on we’ve been happily married for two. I built friendships, stability, and the sense of security I’d long dreamed of. I’ve trusted L&C with every renewal since!