When I arranged my first mortgage, I paid for advice and it was dreadful – poor guidance, missing information and endless stress. So when it came time to remortgage, I almost went with another paid adviser, until I was recommended L&C. From my first call, I knew I’d struck gold. My adviser was warm, bubbly and genuinely listened, showing me options from the cheapest deal to one that let me borrow more – and all for free. That mortgage gave me security, space to plan and the confidence to move forward. When renewal came around again, I didn’t hesitate. Syed handled everything brilliantly, finalising my application in under a week. L&C have turned something daunting into something empowering – I wouldn’t go anywhere else!