COVID 19 - Buildings & Contents and Life Insurance payment support

If you have concerns about maintaining your monthly insurance payments please so we can help you to understand your options. These could include an adviser review of your existing policies, or us putting you in touch with your provider to talk through the help and support they can offer.

Why have insurance?

Having buildings insurance is mandatory when taking a mortgage, regardless of whether you’re buying a property or remortgaging. If you are purchasing a leasehold property, this may be covered by a maintenance charge. If you are purchasing a freehold property, the buildings insurance will more than likely need to be covered by you.

It is a condition of every mortgage offer that buildings insurance is in place. If you are purchasing a freehold property, you will need buildings insurance in place for the exchange of contracts.

Aside from the mandatory aspect, insuring your property and contents is important. Imagine having to rebuild your property or replace all of your contents following a flood or fire. Our advised service will be able to guide you through the process, ensuring your property and contents are covered to the right level, at the right time.


Why choose our home insurance?

We mirror the mortgage process and have regular contact with your mortgage adviser to ensure your policy is set up at the correct time.

When you speak to us about Home Insurance you will be speaking to a trained insurance adviser who will understand your needs and then search a panel of insurers to tailor a policy to suit your individual requirements. Your adviser will make sure your property is insured for the full rebuild value, as well as arranging cover for the contents of your property, including personal valuable items you take away from home such as jewellery, laptops and mobile phones.

In a world where you’re often expected to decide what cover you require or you’re told “sorry I can’t advise you” we pride ourselves on giving expert help and advice, so you get the right cover for your needs.

Benefits of arranging your home insurance with us

  • Bespoke, high quality insurance cover from a panel of award winning providers
  • Fee free insurance advice
  • All our providers have been awarded 5 star ratings by the independent experts at Defaqto so you can be sure of getting great quality cover
  • No form filling or admin, we do it all for you
  • Cover available for all types of home owner, including Landlords and cover for non standard risks
  • Ability to add additional options such as Home emergency cover, Family legal protection, and Rent guarantee so you only pay for the cover you need.

Net Promoter

Net Promoter Score (NPS) is a gauge many businesses use to measure customer satisfaction.

A Net Promoter Score greater than +50 for the banking / finance industry would be considered excellent * so we're really proud of our score.

* Source Satmetrix 2019

as at 08/03/2022

Net Promoter Score

Ms T, Basingstoke

Our adviser was fantastic and made the process so simple and painless. We went from offer to exchange in... Read more

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